How to Reset or Change Your PDFMonkey Password

Last updated March 23, 2026

PDFMonkey does not have a password change option inside the Dashboard. To change or reset your password, use the password reset flow from the Sign in page.

How to reset your password

  1. Go to the Sign in page.
  2. Click Forgot your password? below the sign-in button.
  3. Enter the email address associated with your account and submit the form.
  4. Check your inbox for an email from PDFMonkey containing a password reset link.
  5. Click the link in the email. It opens a page where you can set a new password.
  6. Enter your new password and submit. You are redirected to the Sign in page.
  7. Sign in with your new password.

Reset link expiration

The password reset link expires after 6 hours. If it has expired, go back to step 1 and request a new one.

Password requirements

Your new password must be between 6 and 128 characters. There are no additional complexity requirements (uppercase, symbols, etc.).

Social login accounts

If you signed up using Google, GitHub, or Microsoft, you do not have a PDFMonkey password. You sign in through your social provider instead. The password reset flow does not apply to social login accounts.

If you want to add a password to a social login account, contact support for assistance.

Troubleshooting

I did not receive the reset email

  • Check your spam or junk folder.
  • Make sure you entered the exact email address you used to register.
  • If you signed up via Google, GitHub, or Microsoft, you do not have a password-based account (see Social login accounts above).
  • If you still cannot find the email, contact support.
  • The link may have expired. Reset links are valid for 6 hours. Request a new one from the Sign in page.
  • Make sure you are clicking the most recent reset link. If you requested multiple resets, only the last link is valid.
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