How to Delete Your PDFMonkey Account

Last updated March 23, 2026

You can delete your PDFMonkey account at any time from the My Account page in the Dashboard. The process takes two clicks if your account has no blockers, but you may need to resolve workspace ownership or invoice issues first.

Starting the deletion process

  1. Go to the My Account page.
  2. Scroll to the Account deletion section at the bottom.
  3. Click Delete my account.

PDFMonkey then runs a pre-deletion check and shows you the results. Depending on your account status, you may see one or more items to address before proceeding.

Pre-deletion checks

When you click the delete button, PDFMonkey validates three things:

CheckWhat it meansHow to resolve
Shared workspace ownershipYou own one or more Workspaces that have collaborators.Transfer ownership of each shared Workspace to another member before deleting your account. Go to the Workspace settings to reassign ownership.
Pending invoicesYou have invoices in a pending or error state.Contact us to resolve the billing issue before proceeding.
Existing invoicesYou have past invoices on file (already paid).Check the confirmation box to acknowledge that you have downloaded all invoices you need. Once your account is deleted, invoices are no longer accessible.

If you have no shared Workspaces and no pending invoices, the process goes straight to the confirmation step.

Resolve blockers first

You cannot delete your account while you own shared Workspaces or have pending invoices. Both must be resolved before the final confirmation button becomes active.

Confirming the deletion

Once all checks pass (green checkmarks), click I am sure, delete my account to confirm. PDFMonkey immediately:

  • Cancels your subscription and archives your Stripe customer record
  • Deletes your user account and all associated data
  • Signs you out of the Dashboard

Deletion is permanent

There is no way to undo account deletion. All your Templates, Documents, generated files, and account settings are permanently removed. Make sure you have downloaded any files or invoices you need before confirming.

What gets deleted

When your account is deleted, PDFMonkey removes:

  • Your user profile (email, name, company information)
  • All Workspaces you own (along with their Templates and Documents)
  • All generated files (PDFs, images) stored on PDFMonkey servers
  • Your Stripe subscription and customer record

Shared resources like community snippets and suggestions that you contributed are reassigned to a placeholder account rather than deleted.

Workspaces where you are a collaborator (not the owner) are not affected. Only the Workspaces you own are removed with your account.

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